Last Updated: 8 August 2025

Welcome to Rising of the Wolf Limited (“we”, “us”, “our”). By using our website, purchasing our services or products, or interacting with our chatbots and booking systems, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

1. Our Services

We provide digital marketing and automation services, including:

AI-powered chat marketing

Email marketing services

Custom eBook creation and personalisation

Website management and related support

Digital products such as eBooks and templates

We reserve the right to add, remove, or modify services at any time.

2. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use our services. By using our services, you confirm you have the authority to enter into a binding agreement with us.

3. Pricing & Payment

All prices are listed in New Zealand Dollars (NZD) unless otherwise stated.

Prices are exclusive of GST unless specified.

Payment is required in full before delivery of digital products or commencement of services unless otherwise agreed in writing.

We accept payment via Stripe, PayPal, and other approved payment methods.

4. Refunds & Cancellations

Digital Products: Due to the nature of digital goods (e.g., eBooks, templates), all sales are final and non-refundable unless required by law.

Services: Refunds for services are at our discretion. Any agreed refund will be processed minus any completed work or incurred costs.

Cancellations: Service cancellations must be requested in writing. Minimum notice periods may apply depending on the service agreement.

5. Intellectual Property

All content, branding, designs, chat flows, and materials created by Rising of the Wolf remain our intellectual property unless otherwise stated.

Clients receive a licence to use the final delivered work for its intended purpose only.

You may not reproduce, distribute, or sell our content without written permission.

6. Client Responsibilities

When engaging our services, you agree to:

Provide accurate and complete information for project delivery.

Respond to requests for feedback or materials in a timely manner.

Ensure you have the rights to any content, images, or data you provide to us.

7. Use of Our Website & Chatbots

You may not misuse our website, chatbots, or booking systems for unlawful purposes.

We may suspend or block your access if we detect misuse, spam, or malicious activity.

Automated tools may be used to enhance customer support, but final decisions and advice should be confirmed with a human representative.

8. Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from the use of our services or products.

Our total liability for any claim will not exceed the total amount paid by you for the service or product in question.

9. Third-Party Services

Our website and services may link to or integrate with third-party platforms (e.g., Automator.ai, Stripe, PayPal, Google Analytics). We are not responsible for the content, terms, or privacy practices of those third parties.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our website and services constitutes your acceptance of any changes.

11. Governing Law

These Terms are governed by the laws of New Zealand, and any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.

12. Contact Us

If you have any questions about these Terms & Conditions, contact us at:

Rising of the Wolf Limited
Email: [email protected]
Website: https://risingofthewolf.com